How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
The Launch Job Alerts window is not working
What's the fastest way to accept a job?
How come Sub Sidekick didn't notify me of a job?
Why am I not getting alerts?
iPhone, iPad, Android, Blackberry, Mobile Cell Phone, and Tablet Support
See all 24 articles
Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)
Why can't I add my Aesop® substitute account?
I forgot my password. How do I reset it?
How do I know if Sub Sidekick is checking for jobs for me?
Does Sub Sidekick work in my school district?
See all 12 articles
Payments and Billing
How do I change my PayPal payment method?
How to Subscribe and Set Up Payment
Can I pay with credit/debit card instead of PayPal?
Will I be charged during the summer?
Why Is My Account Inactive or Suspended?
See all 7 articles
Contacting Sub Sidekick Support
Does Sub Sidekick provide phone support?
Help Desk Software
by Freshdesk Support Desk