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Frequently Asked Questions
The Launch Job Alerts window is not working
What's the fastest way to accept a job?
How come Sub Sidekick didn't notify me of a job?
Why am I not getting alerts?
iPhone, iPad, Android, Blackberry, Mobile Cell Phone, and Tablet Support
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Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)
How Do I Cancel My Account?
Why can't I add my Aesop® substitute account?
I forgot my password. How do I reset it?
How do I know if Sub Sidekick is checking for jobs for me?
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Payments and Billing
How do I change my PayPal payment method?
How do I cancel my subscription temporarily?
How to Subscribe and Set Up Payment
Can I pay with credit/debit card instead of PayPal?
Will I be charged during the summer?
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Contacting Sub Sidekick Support
Does Sub Sidekick provide phone support?
Help Desk Software