There are usually two possibilities of why you might receive two bills for our service:
1) PayPal sent you a double notification accidentally. We can figure out if it's one payment or two payments by looking at the electronic bills if you can forward them to email@example.com and explain the issue in your note to us.
2) You accidentally have a duplicate account hiding somewhere in our Sub Sidekick system. This happens when a user sets up another account under a different email address but doesn't realize it is still active. If you can send us any other possible email addresses you might have ever used, we'll be able to find if there is in fact another account. To do this, simply submit a new ticket to our support team with a list of these email addresses so we can search our system.