You have two options for resetting your password:
A) Reset your password yourself through our automated system
- You can reset your password by visiting the forgot password page
- Enter your Email address associated with your account and click Submit
- A temporary password will be emailed to you.
- Copy the password, ensuring that you do not select any surrounding space characters
- Click Log In
- Enter your Email and paste (do not manually type) in your temporary Password
- Once logged in, ensure you are on the Settings page
- Click the Profile tab
- Paste your temporary password in the box that says Current Password
- Enter a new password that you will remember in the New Password box
- Re-enter the same password in the Confirm New Password box
- Click Update to finalize - your password is now updated!
B) Submit a new ticket to our support team and we will happily reset it for you.