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Getting Audio Alerts on the Computer
Setting up a Free 14 Day Trial
Settings: Substitute Teaching Account, Alert Preferences, Filters, and Profile
How To Subscribe After Your Trial
Downloading and Using the SubSidekick App
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Substitute Service Tips and Tricks
Frontline Absence Management (formerly AesopOnline®) Substitute Teacher Tips, Tricks, and Secrets
Why Sub Sidekick?
What are the advantages of Sub Sidekick over Jobulator™?
Why Sub Sidekick?
Frequently Asked Questions
The Launch Job Alerts window is not working
What's the fastest way to accept a job?
How come Sub Sidekick didn't notify me of a job?
Why am I not getting alerts?
iPhone, iPad, Android, Blackberry, Mobile Cell Phone, and Tablet Support
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Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)
Why can't I add my Aesop® substitute account?
I forgot my password. How do I reset it?
How do I know if Sub Sidekick is checking for jobs for me?
Does Sub Sidekick work in my school district?
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Payments and Billing
How do I change my PayPal payment method?
How to Subscribe and Set Up Payment
Can I pay with credit/debit card instead of PayPal?
Will I be charged during the summer?
Why Is My Account Inactive or Suspended?
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Contacting Sub Sidekick Support
Does Sub Sidekick provide phone support?
Getting The App
How Do I Download the SubSidekick App?
How To Choose: Text Message Alerts or the App?
How Do I Change My Settings?
What Devices Will The App Work On?
How Do I Get The App To Send Me Notifications?
How Do I Accept A Job On The App?
Why Did I Not Receive A Certain Job On My App?
How Do I Hide Jobs On My 'Available Jobs' List?
Why Is There a Job On My App That Is No Longer On My Substitute Service Website?
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Contact Us & Support Help
Contact SubSidekick Support on the Mobile App
How Do I Take a Screenshot and Send a Photo to SubSidekick Support?
Accessing your sub-service site from the app
Help Desk Software
by Freshdesk Support Desk