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New support ticket
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Setting up a Free 14 Day Trial
How To Subscribe After Your Trial
Downloading and Using the SubSidekick App
Can I Cancel At Any Time?
How to Resubscribe After Canceling
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Substitute Service Tips and Tricks
AesopOnline® Substitute Teacher Tips, Tricks, and Secrets
SubFinder® Substitute Teacher Tips, Tricks, and Secrets
SmartFindExpress® Substitute Teacher Tips, Tricks, and Secrets
WillSub® Substitute Teacher Tips, Tricks, and Secrets
Why Sub Sidekick?
Why Sub Sidekick?
What are the advantages of Sub Sidekick over Jobulator™?
Frequently Asked Questions
What's the fastest way to accept a job?
Job Alerts Page ('Launch Job Alerts' Button)
Can I Clear Specific Jobs From My 'Available Jobs' List?
Will I receive an alert for every job available?
Can I use the Audio Alerts feature on my phone/tablet?
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I forgot my password. How do I reset it?
How Do I Change My Phone Number or Email For Alerts?
Text Message Alert Settings
Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)
How to get only Full-Day Jobs OR only Half-Day Jobs
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Payments and Billing
How to Subscribe and Set Up Payment
How do I change my PayPal payment method?
Updated PayPal, but Sub Sidekick Account Is Still Inactive/Suspended
Why Is My Account Inactive or Suspended?
Can I pay with credit/debit card instead of PayPal?
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Contacting Sub Sidekick Support
Does Sub Sidekick provide phone support?
Getting The App
How Do I Download the App?
What Devices Will The App Work On?
How Do I Change My Settings?
How To Choose: Text Message Alerts or the App?
How Do I Accept A Job On The App?
What Jobs Will Show Up On My App?
How Do I Get The App To Send Me Notifications?
How Do I Hide Jobs On My 'Available Jobs' List?
Too Many Notifications!
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Contact Us & Support Help
Contact SubSidekick Support on Mobile App
How Do I Take a Screenshot and Send a Photo to SubSidekick Support?