How Do I Signup?

Creating a new account or signing up within the app is a simple and straightforward process. Here's a step-by-step guide to help you get started:

1. Open the app: First, make sure you have downloaded the app from the app store and have it installed on your device. Once the app is installed, open it to begin the signup process. More details here: App Installation

2. Tap on "Signup": Look for the option to sign up or create a new account on the app's main screen. This is  located at the bottom of the login screen page.

3. Enter your information: You will be prompted to enter your email address and a password. Make sure to choose a strong and secure password to protect your account.

4. Add a substitute account The first step you should complete is adding your substitute account details so that we can start alerting you to new job postings! More details here: Substitute Accounts

5. Start using the app: Congratulations, you have successfully created a new account within the app! You can now start using the app and exploring its features.

If you encounter any issues or have any questions during the signup process, feel free to reach out to our support team for assistance. We're here to help!

How Do I Reset My Password?

If you've forgotten your password or need to reset it for any reason, don't worry! We've got you covered. Follow these simple steps to reset your password and regain access to your account:

1. Visit the login page: Start by visiting the login page of our website or app. Look for the "Forgot Password?" link and tap on it.

2. Enter your email: You will be prompted to enter the email address associated with your SubSidekick account. Make sure to enter the correct information to proceed.

3. Check your email: After entering your email, check your email inbox for a new password.

4. Log in with your new password: After successfully retrieving your new password, use it to log in to your account. You should now have full access to all the features and functionalities of your account.

If you encounter any issues or have any questions during the signup process, feel free to reach out to our support team for assistance. We're here to help!