SubSidekick

Account Setup 10

• Getting Audio Alerts on the Computer
• Setting up a Free 14 Day Trial
• Settings: Substitute Teaching Account, Alert Preferences, Filters, and Profile
• How To Subscribe After Your Trial
• Downloading and Using the SubSidekick App

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Substitute Service Tips and Tricks 1

• Frontline Absence Management (formerly AesopOnline®) Substitute Teacher Tips, Tricks, and Secrets

Why Sub Sidekick? 2

• What are the advantages of Sub Sidekick over Jobulator™?
• Why Sub Sidekick?

Job Alerts 24

• The Launch Job Alerts window is not working
• What's the fastest way to accept a job?
• How come Sub Sidekick didn't notify me of a job?
• Why am I not getting alerts?
• iPhone, iPad, Android, Blackberry, Mobile Cell Phone, and Tablet Support

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Account Settings 12

• Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)
• Why can't I add my Aesop® substitute account?
• I forgot my password. How do I reset it?
• How do I know if Sub Sidekick is checking for jobs for me?
• Does Sub Sidekick work in my school district?

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Payments and Billing 7

• How do I change my PayPal payment method?
• How to Subscribe and Set Up Payment
• Can I pay with credit/debit card instead of PayPal?
• Will I be charged during the summer?
• Why Is My Account Inactive or Suspended?

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Contact Us 2

• Contacting Sub Sidekick Support
• Does Sub Sidekick provide phone support?

Getting The App 3

• How Do I Download the SubSidekick App?
• How To Choose: Text Message Alerts or the App?
• What Devices Will The App Work On?

Job Alerts/Notifications 8

• How Do I Get The App To Send Me Notifications?
• How Do I Accept A Job On The App?
• Why Did I Not Receive A Certain Job On My App?
• How Do I Hide Jobs On My 'Available Jobs' List?
• Why Is There a Job On My App That Is No Longer On My Substitute Service Website?

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Contact Us & Support Help 2

• Contact SubSidekick Support on the Mobile App
• How Do I Take a Screenshot and Send a Photo to SubSidekick Support?

App Tips 1

• Accessing your sub-service site from the app